Shipping Policy
We process and ship orders as fast as possible so your gear reaches you ready to perform.
Last updated: May 22, 2026
Order Processing Time
- Orders processed within 1–2 business days (Mon–Fri, excluding public holidays)
- Orders after 12:00 PM PST may process next business day
- Confirmation + tracking email sent on dispatch
- During peak periods (sales, launches): up to 3 business days — customer notified by email
Domestic Shipping (USA)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $5.99 |
| Expedited Shipping | 2–3 business days | $12.99 |
| Overnight Shipping | 1 business day | $24.99 |
| Free Standard Shipping | 5–7 business days | FREE on orders $75+ |
Delivery times are estimates from dispatch date. We are not responsible for carrier delays.
International Shipping
Ships to 30+ countries worldwide
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada | 7–14 business days | $14.99 |
| UK & Europe | 10–18 business days | $19.99 |
| Australia & NZ | 12–20 business days | $22.99 |
| Rest of World | 14–25 business days | $24.99 |
Import duties and customs taxes are the customer's responsibility. We are not responsible for customs delays.
Order Tracking
- Tracking number sent via email once dispatched
- Track at Track Order page or on carrier website
- Tracking updates may take 24–48 hours after label creation
Lost, Stolen or Damaged Packages
- If marked "delivered" but not received: check neighbors + local post office first
- Contact us within 7 days at support@elevateathletics.com
- For damaged items: email photos within 48 hours of delivery
Restrictions
- No PO Box delivery for Overnight orders
- Some remote international locations may not be serviceable
Still have questions? We're here to help.
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